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Writer's pictureSimon Roberts

GDPR in the UK Financial Sector: Five Years Later and Beyond



The General Data Protection Regulation (GDPR) was introduced on May 25, 2018, and is now celebrating its 5th anniversary. The regulation has had a significant impact on financial services here in the UK, as it requires companies to be more transparent and accountable in the way they handle personal data.


Under the GDPR, financial institutions are required to obtain explicit consent from their customers to collect, store, and process their personal data. They must also provide customers with clear and concise information about how their data will be used, and must ensure that this information is easily accessible and easy to understand. The regulation also requires financial firms to take appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, or destruction.


One of the key changes introduced by the GDPR has been the requirement for explicit consent from customers to collect and process their personal data. Financial firms must ensure that customers are fully informed about the use of their data and that they have given clear and informed consent for their data to be collected, stored, and processed. This has led to a greater focus on transparency and accountability in the way financial institutions handle personal data.


The regulation also requires companies to take appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, or destruction. This has led to many financial firms investing in new systems and technology to enhance data protection and cybersecurity.


Another key change introduced by the GDPR has been the right to be forgotten. Under the regulation, customers have the right to request that their personal data be erased or forgotten, and financial institutions must comply with these requests. This has required companies to have robust procedures in place to ensure that customer data can be erased in a timely and effective manner.


The GDPR is retained in domestic law as the UK GDPR, but the UK has the independence to keep the framework under review. The 'UK GDPR' sits alongside an amended version of the DPA 2018. The key principles, rights and obligations remain the same.


Looking to the future, there are likely to be further changes in the way the financial sector handles personal data. The UK government has indicated that it plans to introduce new data protection laws post-Brexit, which could lead to further changes and requirements for financial institutions. In addition, the increasing use of new technologies such as artificial intelligence and machine learning is likely to lead to new challenges and requirements in the area of data protection and privacy.


Overall, the GDPR has had a significant impact on the financial sector in the UK, with institutions having to invest in new technology and processes to ensure compliance with the regulation. As data protection and privacy continue to be major concerns for consumers and regulators alike, financial institutions will need to remain vigilant and continue to adapt to new requirements and challenges in this area.

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